Alston & Bird Consumer Finance Blog

Privacy and Cybersecurity

Wave Goodbye to the Waiver Debate: Court Holds Data Breach Investigation Report Not Work Product from the Start

Litigants in data breach class actions often fight over whether a data breach investigation report prepared in response to the breach is protected by the work-product doctrine. Common areas of dispute include whether the report was prepared in whole or in part for business—not legal—purposes, and whether the report relays facts that are not discernable from other sources. The fight becomes even more complicated, however, when the company that suffered the data breach is required to provide the report to regulators.

For example, in the mortgage industry, mortgagees regulated by the Multistate Mortgage Committee (MMC) are required to provide a “root cause report” following a data breach. Similarly, under Mortgagee Letter 2024-10, FHA-approved mortgagees must notify HUD of a cybersecurity incident and provide the cause of the incident. These reporting obligations involve production of information to regulators that typically overlaps with the content of data breach investigation reports.

Traditionally, one might think that disclosure of an investigation report (or its contents) to a regulator was a question of waiver. But recently, a federal district court in the Southern District of Florida bypassed the waiver analysis entirely by holding that reports provided to regulators weren’t protected by the work-product doctrine because they were primarily created for regulatory compliance rather than in anticipation litigation, even though, factually, they weren’t originally created for the purpose of regulatory compliance.

What Happened?

In a recent decision in a data breach litigation against a national mortgage loan servicer, the court considered whether investigative reports prepared by cybersecurity firms were protected under the work-product doctrine. These reports were initially withheld from discovery on the familiar grounds that they were prepared in anticipation of litigation following a data breach. But the plaintiffs argued that because the reports were disclosed to mortgage industry regulators, any work-product protections were waived.

Rather than address the waiver issue, the court analyzed whether the documents were privileged in the first place under the dual-purpose doctrine, which assesses whether a document was prepared in anticipation of litigation or for other business purposes. Under this doctrine (adopted by the First, Second, Third, Fourth, Sixth, Seventh, Eighth, Ninth, and D.C. Circuits), a document is protected if it was created “because of” the anticipated litigation, even if it also serves an ordinary business purpose. Notably, the court found that the reports were primarily created to comply with regulatory obligations, specifically those imposed by the MMC, even though they’d initially been prepared in anticipation of litigation. In the court’s view, the unredacted submission of the reports to the MMC, when demanded, evidenced that the predominant purpose for their creation was regulatory compliance.

The court ended with the suggestion that the defendants could have avoided this issue by creating a separate document for regulatory compliance, omitting sensitive findings related to litigation. Aside from this suggestion, there does not appear to be a legal framework under the which the disclosed reports would have been protected work product, at least in the court’s view.

Why Does it Matter?

The district court’s decision creates a new challenge for breach victims seeking to protect investigation reports from disclosure under the work-product doctrine. A key purpose of the doctrine is to allow parties to engage in pre-litigation investigations without the fear of disclosure. Data breach victims dealing with regulators have historically had to manage the risk that disclosing investigation reports (in whole or in part) to regulators could result in litigation over whether work-product protections were waived. But the decision appears to raise the stakes. The risk of disclosure is not limited to a waiver analysis, where parties can defend the disclosure based on the circumstances of the compelled disclosure and can rely on law requiring the narrow construction of privilege waivers. Now, parties must also consider whether using a report for a non-litigation purpose after the fact will lead to the conclusion that the report wasn’t prepared for litigation at all and therefore not privileged in the first place.

What Do I Need to Do?

Because this decision is by a federal district court, this is an area that should be monitored to determine whether a trend develops around the court’s rationale. And in the interim, the best option seems to be to follow the court’s suggestion: create separate documents for regulatory compliance and litigation purposes.

It is, of course, important to maintain a good relationship with regulators to try to circumvent these issues, but the two-report approach is a practical way to preempt the issue entirely. The reality is that many litigation-related items do not need to be submitted in a regulatory report. For example, an emerging issue in the cybersecurity space is whether following a data breach, the company that suffered the breach should bring claims against other related parties. Analyzing the merits of this type of litigation is plainly covered by the work-product doctrine but is not needed for regulatory reports. Thus, by following the two-report approach, sensitive findings related to that potential litigation can be omitted from the regulatory report, preserving the work-product protection for the litigation-related document. This approach could help companies navigate the complexities of dual-purpose documents and maintain the intended protections of the work-product doctrine.

California Attorney General Targets Location Data in New Investigative Sweep

This week California Attorney General Rob Bonta announced a new investigative sweep under the California Consumer Privacy Act (CCPA). We have anticipated this sweep for some time based on the focus and the direction of a number of inquiries, investigations, and enforcement proceedings initiated by Attorney General Bonta’s office over the past 12-24 months.

The Notices of Violation issued by the Attorney General’s office will give rise to meaningful risks for many of the receiving businesses. We anticipate the Attorney General’s team will focus on granular technical details of data collection via mobile apps including through the third-party SDKs[1] that are ubiquitous across digital mobile products. How these and other digital analytics tools collect and transfer data, including precise location data, is often not well understood even by the internal digital marketing, data analytics, and product development teams that deploy and use the tools. This blind spot has created a zone of risk for many businesses that would not consider themselves a part of the “location data industry” referenced in the Attorney General’s announcement.

The interactions with the Attorney General’s office in these investigations and in enforcement proceedings can also change focus when the Attorney General’s staff suspects compliance gaps in other sensitive areas, such as use of mobile apps by children or in connection with healthcare or other sensitive activities. Careful and detailed internal legal/technical data flow analyses are therefore critical to quickly identifying the full scope of potential risk and framing the strategy for engaging with the Attorney General. For those businesses that have not received notices, this is another opportunity to close the gap between digital advertising, data analytics, and mobile app development and these emerging and increasingly clear legal privacy standards relating to precise location data and use of third-party SDKs in mobile apps.

Alston & Bird’s Privacy, Cyber & Data Strategy Team has extensive experience advising and defending clients who receive inquiries and violation notices from California’s privacy regulators.  We will continue to monitor developments in privacy regulatory enforcement in California and other states.

[1] “SDK” refers to a software development kit. These tools, many of which are free, are commonly used by mobile app teams to shorten app development timelines and quickly add features and functions to mobile apps.

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Originally published March 12, 2025 on Alston & Bird’s Privacy, Cyber & Data Strategy Blog.

Trump Administration Rescinds Biden Executive Order on Artificial Intelligence

What Happened?

Last week, President Trump signed an Executive Order that rescinded the Biden Administration’s October 2023 Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.

Titled “Removing Barriers to American Leadership in Artificial Intelligence,” the new Executive Order “revokes certain existing AI policies and directives that act as barriers to American AI innovation, [and will] clear a path for the United States to act decisively to retain global leadership in artificial intelligence.” The Trump Administration’s Executive Order directs executive departments and agencies to develop and submit to the President an action plan designed to meet that objective.

Why does it Matter?

AI is expected to be a focus for the new Administration, and policy likely will focus on AI development and innovation as a matter of economic competitiveness and national security. In December, (then President-elect) Trump named David Sacks, a prominent Silicon Valley venture capitalist, as the White House “AI and Crypto Czar.” When announcing this appointment, President Trump characterized AI as “critical to the future of American competitiveness…David will focus on making American the clear global leader…” We expect the Administration to focus on national security issues that include export control issues where the technology could be used in military applications by non-US governments.

What’s Next?

In contrast to the deregulatory approach at the federal level, a number of states already have passed legislation relating to the use of AI, particularly in the consumer space, including laws relating to data use, consent, and disclosures. Additionally, state Attorneys General, particularly in “blue states,” have expressed concern about the risk of “high-risk” AI that can negatively impact consumers’ access to financial goods and services and employment opportunities. With growing use of AI, we expect more activity at the state level.

Ginnie Mae Imposes Cybersecurity Incident Notification Obligation

What Happened?

On March 4, 2024, Ginnie Mae issued All Participant Memorandum (APM) 24-02 to impose a new cybersecurity incident notification requirement. Ginnie Mae has also amended its Mortgage-Backed Securities Guide to reflect this new requirement.

Effective immediately, all Issuers, including subservicers, of Ginnie Mae Mortgage-Backed Securities (Issuers) are required to notify Ginnie Mae within 48 hours of detection that a “Significant Cybersecurity Incident” may have occurred.

Issuers must provide email notification to Ginnie Mae with the following information:

  • the date/time of the incident,
  • a summary of in the incident based on what is known at the time of notification, and
  • designated point(s) of contact who will be responsible for coordinating any follow-up activities on behalf of the notifying party.

For purposes of this reporting obligation, a “Significant Cybersecurity Incident” is “an event that actually or potentially jeopardizes, without lawful authority, the confidentiality, integrity of information or an information system; or constitutes a violation of imminent threat of violation of security policies, security procedures, or acceptable use policies or has the potential to directly or indirectly impact the issuer’s ability to meet its obligations under the terms of the Guaranty Agreement.”

Once Ginnie Mae receives notification, it may contact the designated point of contact to obtain further information and establish the appropriate level of engagement needed, depending on the scope and nature of the incident.

Ginnie Mae also previewed that it is reviewing its information security requirements with the intent of further refining its information security, business continuity and reporting requirements.

Why Is It Important?

Under the Ginnie Mae Guarantee Agreement, Issuers are required to furnish reports or information as requested by Ginnie Mae.  Any failure of the Issuer to comply with the terms of the Guaranty Agreement constitutes an event of default if it has not been corrected to Ginnie Mae’s satisfaction within 30 days.  Moreover, Ginnie Mae reserves the right to declare immediate default if an Issuer receives three or more notices for failure to comply with the Guarantee Agreement.  It is worth noting that an immediate default also occurs if certain acts or conditions occur, including the “submission of false reports, statements or data or any act of dishonestly or breach of fiduciary duty to Ginnie Mae related to the MBS program.”

Ginnie Mae’s notification requirement adds to the list of data breach notification obligations with which mortgage servicers must comply. For example, according to the Federal Trade Commission, all states, the District of Columbia, Puerto Rico, and the Virgin Islands have enacted legislation requiring notification of security breaches involving personal information. In addition, depending on the types of information involved in the breach, there may be other laws or regulations that apply. For example, with respect to mortgage servicing, both Fannie Mae and Freddie Mac impose notification obligations similar to that of Ginnie Mae.

What Do I Need to Do?

If you are an Issuer and facing a cybersecurity incident, please take note of this reporting obligation. For Issuers who have not yet faced a cybersecurity incident, now is the time to ensure you are prepared as your company could become the next victim of a cybersecurity incident given the rise in cybersecurity attacks against financial services companies.

As regulated entities, mortgage companies must ensure compliance with all the applicable reporting obligations, and the list is growing.  Our Cybersecurity & Risk Management Team can assist.

NYDFS Finalizes Second Amendment to Its Cybersecurity Regulation

On November 1, 2023, the New York Department of Financial Services (NYDFS) published the finalized Second Amendment to its Cybersecurity Regulation (23 NYCRR Part 500), which includes a number of significant and, for many covered entities, onerous changes to its original regulation. The finalized Second Amendment is much like the June 2023 proposed draft (which made certain revisions to the November 2022 draft). Covered entities should take note of these now-final changes that will require covered entities to review and revamp major components of their cybersecurity programs, policies, procedures, and controls to ensure they are in compliance. This is particularly important as the NYDFS continues to take on an active enforcement role following cyber events, marking itself as a leading cyber regulator in the United States.

Covered entities must notify the NYDFS of certain cybersecurity incidents, including providing notice within: (1) 72 hours after determining a cybersecurity event resulting in the “deployment of ransomware within a material part of the covered entity’s information system” occurred; and (2) 24 hours of making an extortion payment in connection with a cybersecurity event.

Covered entities must implement additional cybersecurity controls, including expanding their use of multifactor authentication and maintaining a comprehensive asset inventory. Covered entities are also required to maintain additional (or more prescriptive) cybersecurity policies and procedures, including ensuring that their incident response plans address specific delineated issues (outlined in the Second Amendment) and maintaining business continuity and disaster recovery plan requirements (both of which must be tested annually).

The most senior levels of the covered entity (senior governing body) must have sufficient knowledge to oversee the cybersecurity program. Additionally, the highest-ranking executive and the CISO are required to sign the covered entity’s annual certification of material compliance.

A material failure (which could be a single act) to comply with any portion of the Cybersecurity Regulation for a 24-hour period is considered a violation.

The Second Amendment became effective on November 1, 2023, and covered entities generally have 180 days to come into compliance with the new requirements. There are certain requirements, however, that will be phased in over the next two years. We have outlined the material changes and the effective dates below.

NYDFS Finalizes Second Amendment to Its Cybersecurity Regulation Chart

The NYDFS is providing a number of resources for covered entities, including a helpful visual overview of the implementation timeline for covered entitiesClass A companies, and small businesses (NYDFS-licensed individual producers, mortgage loan originators, and other businesses that qualify for exemptions under Sections 500.19 (a), (c), and (d)). The NYDFS is also hosting a series of webinars to provide an overview of the Second Amendment; individuals can register for the webinars on the NYDFS’s website.