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CFPB Issues Statement Encouraging Work with LEP Consumers

January 22, 2021 By Consumer Finance Team

A&B ABstract:  On January 13, 2021, the Consumer Financial Protection Bureau (“CFPB”) issued a Statement encouraging financial institutions to expand access to financial products and services for consumers with limited English proficiency (“LEP”). The CFPB considers a consumer to have LEP if the person has a limited ability to read, write, speak, or understand English. […]

Filed Under: Consumer Financial Protection Bureau (CFPB) Tagged With: #LEP

FHFA Expands Mortgage Translations Online Clearinghouse

October 7, 2020 By Morey Barnes Yost

A&B ABstract:  The Federal Housing Finance Agency has expanded the number of languages for which it provides translated documents as part of its Mortgage Translations clearinghouse. On September 30, the Federal Housing Finance Agency (“FHFA”) announced that it has added Korean, Tagalog, and Vietnamese language resources to its Mortgage Translations clearinghouse.  The update represents the […]

Filed Under: Federal Housing Finance Agency (FHFA), Mortgage Loans, Mortgage Servicing Tagged With: #LEP, #MortgageTranslations

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