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Kathleen Benway

About Kathleen Benway

Kathleen Benway concentrates her practice on government investigations and corporate compliance related to consumer protection issues, including privacy, security, advertising, and marketing.

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What Do the CFPB’s and FTC’s 2020 Debt Collection Activity Forecast for 2021?

April 5, 2021 By Kathleen Benway and Kelley Barnaby

On March 22, 2021, the Consumer Financial Protection Bureau (CFPB) released its 2020 annual report to Congress on the administration of the Fair Debt Collection Practices Act (FDCPA). The CFPB’s annual report follows the Federal Trade Commission’s (FTC) annual letter to the CFPB regarding the FDCPA, publicly released on March 19, 2021. The annual report highlights both agencies’ efforts […]

Filed Under: Consumer Financial Protection Bureau (CFPB), Debt Collection, Federal Trade Commission (FTC)

FTC Brings its First Case Alleging ECOA Violations in More than a Decade

June 5, 2020 By Kathleen Benway and Patrick Eagan-Van Meter

A&B ABstract: On May 27, 2020, the Federal Trade Commission (FTC) announced a complaint and settlement against a New York auto dealer alleging that it charged higher rates to African American and Hispanic customers, advertised prices it refused to honor, and fabricated fees in violation of the Equal Credit Opportunity Act (ECOA), Truth in Lending […]

Filed Under: Auto Loans, Equal Credit Opportunity Act (ECOA), Federal Trade Commission (FTC), Truth in Lending Act (TILA)

Misrepresentation and Deception: Government Enforcement Agencies Ready to Litigate

June 1, 2020 By Kathleen Benway and Kelley Barnaby

A&B ABstract:  The COVID-19 pandemic appears to be drafting the attention to consumer protection regulators to products that were active after the 2008 recession. In the midst of the global pandemic, with unemployment rates surging to unprecedented levels, consumer protection regulators appear focused on areas where cash-strapped consumers may turn,  such as credit repair, payday […]

Filed Under: Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), State Law, Unfair, Deceptive and Abusive Acts or Practices (UDAAP) Tagged With: #CFPB, #consumerprotection, #FTC

FTC Releases Staff Perspective on Trends in Small Business Financing

March 4, 2020 By Kathleen Benway

A&B ABstract On February 26, 2020, the Federal Trade Commission (“FTC”) Bureau of Consumer Protection released a staff perspective (“Perspective”) on consumer protection issues related to small business financing.  Based on information presented at the FTC’s “Strictly Business” Forum (“Forum”) held in May 2019, the Perspective discusses trends in small business lending, including the emergence […]

Filed Under: Federal Trade Commission (FTC) Tagged With: #smallbusiness

High Profile Settlements, Strengthened Data Security Orders, and COPPA: The FTC’s 2019 Privacy and Data Security Update

March 3, 2020 By Kathleen Benway

A&B ABstract Each year the Federal Trade Commission (the “FTC” or “Commission”) publishes a report on its activities with respect to consumer privacy and data security during the prior year.  On February 25, 2020, the Commission released its 2019 Privacy and Data Security Update. The update contains a summary of the FTC’s enforcement, advocacy, and […]

Filed Under: Federal Trade Commission (FTC), Online Privacy, Privacy and Cybersecurity

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#California #CCPA #CFPA #CFPB #COVID=19 #debtcollection #evaluations #FCRA #FDCPA #GSEs #HECM #Massachusetts #mortgageservicing #NYDFS #Part419 #Privacy #QMPatch #SupervisoryHighlights #validwhenmade Ability to Repay abusive ATR/QM CARES Act Case law Covid-19 Credit Reporting CSBS Cybersecurity data breach Debt Collection DOJ Eleventh Circuit FACTA Forbearance Foreclosure HUD Mortgage Servicing passive investors QM QM Patch Regulation F SCRA Servicing student loan servicing UDAAP

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